CREATE GREATER IMPACT WITH SERVICE DESIGN
2 DAY WORKSHOP
This workshop is a fast-paced, hands-on, two-day, immersive experience that moves from Insights to Innovation through a dynamic mix of short talks, hands-on activities, & guided teamwork. You’ll learn a flexible framework of steps to find and execute solutions that improve the end-user experience, profits, efficiency, and end-user satisfaction/engagement and keeps you ahead of the innovation curve.
- Who Should Attend
- Anyone looking to get their hands dirty
- Those who have an understanding of the service design process and are looking to work through the process with real-world problems
- Those who want a deeper understanding or service design so they can take the process back to their team, group, department, organization, etc
- What’s In It for You
- Deep dive into the process
- Overview of the human-centered design process and its potential impact on service and the customer experience
- Appreciation for the mindsets that must be present in the design team for the process to be successful
- Work with others to create meaningful solutions to real-world problems
- Develop your own “case-study” for implementation at your organization
RESERVE YOUR SPOT NOW!
For more information about this or any of our workshops please feel free to Contact Us Here!